Support Services & Options

Current RiteTech Clients:  Please complete a Support Request form or call our standard support telephone line.  Priority Support customers: please use your Hotline if needed.

New/Prospective Customers:  Some of the services RiteTech provides are listed below...

• Information Technology (IT) Consultation, Design, Implementation, & Support
  
  We work with each client to understand their unique needs.  Our primary concern is to be honest, sincere, thorough, and accurate - so that we can provide our clients with the best information and outcomes for their IT investments.
  
  
• IT Project and Program Management
  
  Our approach is to listen first, communicate well, organize for success, and to use the appropriate tools and methodologies for the job.  Where appropriate, we use techniques such as the Microsoft Solutions Framework (MSF), best practices from the PMI PMBOK, Agile iterative development methods, as well as the SEI/CMM model.  We strongly believe in only using the amount of formality that a project's complexity actually requires, as opposed to just "doing process for process's sake".
  
  
• Web Site Development & Hosting by our Webtricks Division